It was the best of times, it was the worst of times, it was the age of booming business, it was the epitome of exhaustion, it was thrilling, and yet so very stressful….Okay–enough, enough. LOL! As a tutor business owner, I am sure you feel like you are on a roller coaster of emotions at times. There are those who cross a threshold of owning a booming tutoring business where the referrals just won't quit. These are times for reflection! Are you interested in expanding? Would hiring someone to be an assistant be helpful? What about adding another tutor?
This week, we'll explore the stories of two tutors, Marna and Rae. Each approached hiring tutors in very different ways. There are some basics you should consider, but there is room for individuality as well. Today, we'll let Marna tell her story and then you'll get to hear Rae's tale.
1. How many tutors do you employ now?
2. What ways did you advertise your available tutor positions?
Word of mouth
3. How did you screen possible applicants?
I asked them questions about previous experience and about their philosophy or approach to math is (i.e. Concrete/sequential and direct instruction vs constructivist). I also asked about their approaches to various types of math problems.
One thing I didn't ask the first two tutors was, “How many hours per week do you want to work?” Neither one of them wanted more than 3 hours per week, which made the amount of management vs profit cumbersome. I will be hiring one to two more people this Fall, as two of my tutors are leaving, and a requirement will be that they WANT to take on at least 15 hours a week. I can't start anyone with that many people, but we could easily work up to that level in 3 months or so.
4. What paperwork do you require for new tutors?
Here is another mistake, I didn't require any paperwork. I did require that they have a current business license and state UBI number, as they were being paid as contractors.
5. How does having an employee enhance your business?
My profit went up 25% per month employing other people. If I could have given them more hours, my profits would have gone up even more.
6. What advice would you give to another tutor considering expanding their business?
Have new people agree to a specified set of hours that they are willing to work ahead of time. Don't pay too much. I gave my first two tutors 2/3 of what I was bringing in from the clients. That was WAY too much (40% max to start). A) there was no additional I could give, and b) I wasn't paying for my time to oversee the tutors (big mistake).
Marna is the owner of Kirkland Mastery Math and also presented at our first ever Think Bright Tutor Conference. You can learn more about her amazing business by watching the conference.
What about you? Do you contract other tutors in your business?
Please comment below and share what has worked for you when hiring.
Tune in later this week to hear Rae's story!
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